LHLThe Luxury Hospitality LibraryOn the record
Register/People/LHL-P-378
PART IX · SERIES LHL-P · GROUP IV · CREATIVE HOTELIERS

Rosanna Conti

Active record

Registry statusNO_REGISTRY_NUMBER
BaseCortina d'Ampezzo, Italy
Primary anchorLHL-442 · DHOM Collection
Defining housesGrand Hotel Savoia · Grand Hotel Ampezzo
Primary anchorsLHL-442 · DHOM Collection; Grand Hotel Savoia Cortina; Grand Hotel Ampezzo. Savoia Palace and Lajadira are secondary cluster links.
This is a classic operator's formationknowledge of the hotel from multiple departments rather than a career built only through headquarters roles.
Her role is operating-development authorshipshaping the hospitality proposition, leading development from the cluster side and preparing the hotel to function as part of DHOM.
Her progression is clearone historic hotel → integrated hotel/residence resort → four-property destination cluster → development of a new five-star flagship.
NameRosanna Conti. Profession: hotelier and luxury-hospitality operator. Experience: approximately forty years according to a 2024 industry profile. Defining roles: more than fifteen years leading Grand Hotel Savoia; Cluster General Manager, DHOM Collection Cortina; primary cluster-side development responsibility for Grand Hotel Ampezzo. Primary anchor: LHL-442 · DHOM Collection.

1 · POSITION

Rosanna Conti is an Italian hotelier whose strongest Library case is long-term operational authorship in Cortina d'Ampezzo. After more than fifteen years leading Grand Hotel Savoia and Savoia Palace through ownership, management, renovation and brand transitions, she was chosen in 2025 to lead the four-property DHOM Collection cluster and take primary responsibility for development of Grand Hotel Ampezzo.

2 · ADMISSION TEST

The evidence moves her beyond the category of a successful GM: she remained through the Savoia's transition into Radisson Collection, integrated Savoia Palace as one resort complex, was retained through management/ownership change, and then became the operator chosen to assemble the DHOM Cortina cluster and develop Grand Hotel Ampezzo.

3 · CLASSIFICATION

Part IX · Defining Operators & Stewards. Conti's authorship is operational rather than architectural or ownership-based.

4 · PRIMARY ANCHORS

Primary anchors: LHL-442 · DHOM Collection; Grand Hotel Savoia Cortina; Grand Hotel Ampezzo. Savoia Palace and Lajadira are secondary cluster links.

5 · NO REGISTRY NUMBER

No Rosanna Conti row is present in the supplied People-to-write list and no LHL-P code has been issued in NEW CODES. This master therefore uses NO_REGISTRY_NUMBER.

6 · FORTY YEARS IN HOSPITALITY

A 2024 Global Traveler profile says Conti has forty years of hospitality experience.

7 · LEARNING DEPARTMENTS

The same profile says she began across hotel departments, from waitress to front office, in resort and city hotels, in mountain and seaside destinations.

8 · WHY EARLY CAREER MATTERS

This is a classic operator's formation: knowledge of the hotel from multiple departments rather than a career built only through headquarters roles.

9 · CORTINA AS PROFESSIONAL TERRITORY

Conti became deeply identified with Cortina d'Ampezzo rather than moving rapidly between global hotel markets.

10 · MORE THAN FIFTEEN YEARS AT SAVOIA

Current industry biographies consistently describe more than fifteen years at the helm of Grand Hotel Savoia.

11 · A HISTORIC HOUSE

Conti inherited an established Cortina institution with local memory rather than a blank new-build.

12 · OPERATIONAL CONTINUITY

Her tenure spans different owners, managers and brands, making continuity itself part of her authorship.

13 · BEFORE RADISSON

Conti was already director of Grand Hotel Savoia before its Radisson Collection chapter.

14 · RETAINED THROUGH CHANGE

Hotel Domani says the new managers asked Conti to continue directing the hotel, describing the transition as continuity.

15 · MAJOR REFURBISHMENT

Luxury Travel Advisor reports an extensive two-year refurbishment of Grand Hotel Savoia and Savoia Palace costing about $10 million, completed in 2020.

16 · 2020 REPOSITIONING

The renovation coincided with repositioning and rebranding toward Radisson Collection / Radisson Residences.

17 · CONTI DURING TRANSFORMATION

Conti remained general manager through that physical and brand transformation.

18 · WHY THIS IS STEWARDSHIP

Remaining operating leader while ownership context, management company, physical product and international flag change is stronger evidence than stable tenure under one unchanged system.

19 · SAVOIA PALACE

The associated residence became Radisson Residences Savoia Palace.

20 · ONE RESORT COMPLEX

Conti publicly described the Residence and Grand Hotel as one complex, with residence guests able to use the Grand Hotel's services and facilities.

21 · 2020 PANDEMIC REOPENING

The hotel prepared to reopen after renovation during the pandemic, with Conti framing the restyling as a signal of rebirth.

22 · 2021 WORLD SKI CHAMPIONSHIPS

Grand Hotel Savoia and Savoia Palace reopened in time for the 2021 Alpine World Ski Championships.

23 · CRISIS OPERATIONS

Conti combined reopening, a global sporting event, a new international brand and Covid safety protocols.

24 · HOME AWAY FROM HOME

Conti repeatedly summarizes her philosophy as 'Home Away from Home': guest recognition, staff attention, warmth and relationship.

25 · HANDS-ON MANAGEMENT

Global Traveler quotes Conti valuing visibility during guest stays, learning from employees and a hands-on style that respects staff knowledge.

26 · RESILIENCE

She identifies resilience, sacrifice, curiosity, ambition and leadership as essential hospitality qualities.

27 · DESTINATION KNOWLEDGE

Luxury Travel Advisor describes her as a native of the area who knows the destination inside and out.

28 · HOTEL AND TERRITORY

Her professional identity therefore connects the property to Cortina itself, an important characteristic for a defining resort operator.

29 · DESTINATION-LEVEL ACTIVITY

By 2023–2024 Conti was appearing in Cortina programmes on tourism excellence and hosting destination cultural activity at Grand Hotel Savoia.

30 · 2025 TURNING POINT

In March 2025 trade press reported a new four-property luxury-hospitality group in Cortina and named Conti cluster general manager.

31 · THE FOUR HOUSES

The cluster brought together Grand Hotel Savoia, Savoia Palace, Lajadira Hotel & Spa and the developing Grand Hotel Ampezzo.

32 · TWO MANAGEMENT ORIGINS

At formation the properties came from two different management-company structures. Building one cluster required organizational integration, not merely a title change.

33 · WHY CONTI WAS CHOSEN

Trade reporting ties the appointment to more than fifteen years of results at Grand Hotel Savoia and Savoia Palace.

34 · OPERATIONAL AND FINANCIAL RESPONSIBILITY

Pambianco says Conti would oversee operations and serve as reference point for management results.

35 · DEVELOPMENT RESPONSIBILITY

The same report says she would primarily handle development of the new Hotel Ampezzo.

36 · WHY DEVELOPMENT CHANGES THE CASE

Responsibility for developing a new flagship while integrating a multi-property cluster creates a stronger authorship case than operating one existing hotel.

37 · DHOM COLLECTION

The new cluster evolved publicly as DHOM Collection.

38 · NOT MERELY A SPOKESPERSON

Current DHOM and conference material describes Conti as the person leading the Cortina portfolio rather than only representing it in media.

39 · GRAND HOTEL AMPEZZO

Grand Hotel Ampezzo became the defining new luxury project of the cluster.

40 · PROJECT BOUNDARIES

Conti did not design the building or interiors. Architectural/design credits belong to Lucio Boni, AI Progetti and Zuretti Design.

41 · HER AUTHORSHIP AT AMPEZZO

Her role is operating-development authorship: shaping the hospitality proposition, leading development from the cluster side and preparing the hotel to function as part of DHOM.

42 · OPENING-DATE DISCIPLINE

Pre-opening sources announced 1 February 2026, but later evidence confirms official reopening on 1 March 2026.

43 · 1 MARCH 2026

Grand Hotel Ampezzo reopened under DHOM Collection on 1 March 2026.

44 · SCALE

Current material describes roughly 70 rooms and suites and a spa of more than 1,000 square metres.

45 · PROPERTY GM

Grand Hotel Ampezzo has its own general manager, Francesco Berto, under the wider DHOM cluster structure.

46 · WHY DELEGATION MATTERS

Conti operates at cluster level while property managers execute individual houses.

47 · FROM HOUSE OPERATOR TO SYSTEM OPERATOR

Her progression is clear: one historic hotel → integrated hotel/residence resort → four-property destination cluster → development of a new five-star flagship.

48 · MIXED PRODUCT

The cluster spans a Radisson Collection grand hotel, serviced residences, a four-star spa hotel and an independent five-star-luxury Grand Hotel Ampezzo.

49 · NO HARD-BRAND SAMENESS

Operational coherence must therefore be created without identical consumer branding.

50 · CORTINA SIGNATURE

Current DHOM/Savoia material connects Conti with Cortina Signature, a destination network coordinating high-end hotels, services, outdoor experiences, gastronomy, shopping and local excellence.

51 · DESTINATION AMBASSADOR

Conti increasingly functions as an ambassador for Cortina luxury hospitality as well as manager of assets.

52 · OLYMPIC CONTEXT

Milano Cortina 2026 created an extraordinary deadline and visibility cycle, but Conti's Savoia tenure predates that cycle by more than a decade.

53 · WHY LONGEVITY MATTERS

Long tenure alone does not qualify a person for LHL, but long tenure across ownership, renovation, rebranding, crisis and portfolio formation does.

54 · WHY MORE THAN A GM

The evidence includes house continuity, resort integration, major refurbishment/rebranding, cluster creation, development responsibility and destination-level activity.

55 · WHY NOT OWNER/DESIGNER

There is no basis to treat Conti as beneficial owner or physical designer. Her case is hospitality concept, management and stewardship.

56 · AUTHORSHIP TEST

Would the DHOM Cortina system and recent Savoia/Ampezzo transition be materially different without Conti? The available record strongly suggests yes.

57 · THRESHOLD CAVEAT

Evidence is strongest from industry biographies, trade reporting and property communications rather than a long independent biography. Admission is justified, but sole-authorship claims remain disciplined.

58 · RELATIONSHIP TO LHL-442

LHL-442 · DHOM Collection should cross-link Conti as its defining Cortina operator.

59 · RELATIONSHIP TO SAVOIA

Grand Hotel Savoia is her foundational house and strongest proof of long-term stewardship.

60 · RELATIONSHIP TO AMPEZZO

Grand Hotel Ampezzo is the strongest proof that her role expanded from operation into development of a new luxury house.

61 · RELATIONSHIP TO PROPERTY MANAGERS

Enzo Ciannelli at Savoia and Francesco Berto at Ampezzo represent property-level management beneath Conti's cluster role.

62 · RELATIONSHIP TO DESIGN TEAM

Lucio Boni, AI Progetti and Zuretti Design remain physical design authors of Grand Hotel Ampezzo.

63 · CURRENT STATUS

As of September 2026 Conti is Cluster General Manager of DHOM Collection Cortina and oversees portfolio operations and management results.

64 · TIMELINE

Approx. 1980s onward — hospitality career across multiple departments and hotel types. More than fifteen years before 2025 — leads Grand Hotel Savoia. 2020 — Savoia and Savoia Palace complete major refurbishment and enter Radisson Collection / Radisson Residences. January–February 2021 — properties reopen for the Alpine World Ski Championships under Conti. 2023–2024 — increasing destination-level activity. March 2025 — appointed Cluster General Manager of the emerging four-property group, with primary development responsibility for Grand Hotel Ampezzo. 2025–2026 — DHOM Collection consolidates. 1 March 2026 — Grand Hotel Ampezzo officially reopens. September 2026 — Conti leads the DHOM Cortina cluster.

65 · PROFILE

Name: Rosanna Conti. Profession: hotelier and luxury-hospitality operator. Experience: approximately forty years according to a 2024 industry profile. Defining roles: more than fifteen years leading Grand Hotel Savoia; Cluster General Manager, DHOM Collection Cortina; primary cluster-side development responsibility for Grand Hotel Ampezzo. Primary anchor: LHL-442 · DHOM Collection.

66 · CANDOUR

⚑ The public record supports roughly forty years of hospitality experience but does not provide a complete year-by-year CV, so early employers or dates are not invented. ⚑ Sources consistently say more than fifteen years at Grand Hotel Savoia but do not all give the same start year. ⚑ Grand Hotel Ampezzo pre-opening material announced 1 February 2026, while later evidence confirms actual reopening on 1 March 2026. ⚑ Conti is described as primarily responsible for development from the DHOM side, but architecture/interior authorship belongs to Lucio Boni, AI Progetti and Zuretti Design, and property-level operations belong to GM Francesco Berto. ⚑ The card does not claim beneficial ownership.

67 · PEOPLE RECOMMENDATION

Admit Rosanna Conti to Part IX as a Defining Operator & Steward, subject to issuance of a registry number. Anchor first to LHL-442 · DHOM Collection, with Grand Hotel Savoia and Grand Hotel Ampezzo as defining houses. Concise formula: 'She carried one historic Cortina hotel through change, then was asked to turn that continuity into a destination-level luxury cluster.'

68 · CONCLUSION

Rosanna Conti's authorship is not visible in a façade or signature chair. It is visible in continuity. Grand Hotel Savoia changed ownership context, management system, interiors and international flag, yet its long-serving operator remained. When the owners later needed four different Cortina properties to become one hospitality system - including a new five-star Grand Hotel Ampezzo - they moved that same operator above the individual hotel. That progression takes Conti from general manager to defining steward. ## Sources Signed source titles below are active hyperlinks. Accessed September 2026. 1. [Luxury Hospitality Conference · Rosanna Conti biography · 2026](https://www.luxuryhospitalityconference.it/eng/speaker/rossana-conti/) 2. [Pambianco Hotellerie · New luxury hospitality group in Cortina · 4 March 2025](https://hotellerie.pambianconews.com/2025/03/04/nasce-un-nuovo-gruppo-di-strutture-lusso-a-cortina-conti-alla-guida-dei-5-stelle/) 3. [Global Traveler · Women Hoteliers Share Their Stories of Accomplishment · 2024](https://www.globaltravelerusa.com/women-hoteliers-share-their-stories-of-accomplishment-in-rising-to-the-top/) 4. [Grand Hotel Savoia · Reopening for the 2021 World Ski Championships](https://www.grandhotelsavoiacortina.it/media/attachments/2021/02/16/press-release_reopening-grand-hotel-savoia_en.pdf) 5. [Radisson / GlobeNewswire · Grand Hotel Savoia and Savoia Palace open · 18 February 2021](https://www.globenewswire.com/news-release/2021/02/18/2178108/0/en/the-grand-hotel-savoia-a-radisson-collection-hotel-and-radisson-residences-savoia-palace-open-their-doors-in-the-heart-of-the-dolomites.html) 6. [Luxury Travel Advisor · Grand Hotel Savoia Cortina Set to Reopen · 2021](https://www.luxurytraveladvisor.com/hotels/grand-hotel-savoia-cortina-set-reopen-2021-22-winter-season) 7. [Hotel Domani · Il Grand Hotel Savoia è pronto per Cortina 2026](https://www.hoteldomani.it/scommettiamo-su-cortina-2026/) 8. [TTG Italia · Radisson reopens two historic luxury hotels in Cortina · 27 November 2020](https://www.ttgitalia.com/hotel/165266-radisson-riapre-due-storici-hotel-di-lusso-a-cortina-dampezzo-GYTG294244) 9. [Raffaelli Consulting · Grand Hotel Ampezzo: un ritorno che incanta](https://www.raffaelli-consulting.com/news/grand-hotel-ampezzo-un-ritorno-che-incanta-uneleganza-che-resta-2/)

69 · [GRAND HOTEL AMPEZZO · PRESS ROOM](HTTPS://WWW.GRANDHOTELAMPEZZO.IT/EN/PRESS-EN.HTML)

11. [DHOM Collection · LinkedIn company profile](https://www.linkedin.com/company/dhom-collection) 12. [Welcoming Gate Cortina · Programme 2023](https://vocidicortina.it/N-Documenti/Pdf/WG_Programma_Cortina.pdf)

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