LHLThe Luxury Hospitality LibraryOn the record
Register/People/LHL-P-010
PART IX · SERIES LHL-P · GROUP I · FOUNDERS & PIONEERS

Jamsetji Tata

Historic record · 1839–1904

Jamsetji Nusserwanji Tata (1839–1904)Indian industrialist, founder of the Tata group
Defining housethe Taj Mahal Palace, Apollo Bunder, Bombay — opened 16 December 1903
Costreported at £250,000 for the building and £500,000 in total ⚑ figures vary; Tata's own group says more than £300,000
ArchitectsSitaram Khanderao Vaidya, who died before completion; finished by W. A. Chambers
First in Bombayelectrification, an ice-making machine, a soda maker, a lift, a generator, a mechanised laundry
Alsothe city's first licensed bar, first 24-hour restaurant, an in-house doctor and chemist
 Opened with 30 suites and some 350 rooms; four electric passenger lifts; 17 guests on the first day.
 Predates the Gateway of India by roughly twenty years.
Defining formulabuild the reply, and make it better than the thing it answers

EDITORIAL NOTE

The Taj Mahal Palace opened on 16 December 1903 on the Bombay seafront, and it is the only house in this Library built as an act of national reply. Every account of its origin turns on a refusal: Tata, an industrialist of enormous standing, was denied entry to a Bombay hotel that admitted only Europeans, and resolved to build a better one that admitted everybody. **The register flags the anecdote as tradition and prints the verifiable part, which is stronger anyway: the Taj was the first Indian-owned luxury hotel, the first building in Bombay to be electrified, and a room that any Indian could walk into with his head held high in a colonial city where that was not otherwise possible.** Tata died in 1904, a year after it opened, and never saw the dome completed.

1 · THE INDUSTRIALIST FIRST

Tata was not a hotelier. He was the founder of India's premier industrial house, with interests that became steel, power and engineering, and a nationalist who wanted India ranked among the great nations.

2 · THE REFUSAL

⚑ The story is that he took a foreign friend to lunch at Watson's Hotel and was refused entry because he was not European. **It is told by the Tata group itself and by every account of the hotel, and it is not independently documented.** The register carries it as the house's own account.

3 · WHY IT IS TOLD

Hotels admitting only Europeans were common across British India. Whether or not the specific incident happened, **the condition it describes is a matter of record**, and the Taj is the answer to the condition.

4 · THE OTHER REASON

Tata's stated reason is simpler and less dramatic: Bombay was the commercial capital of India and required a hotel that would raise its standing among the great cities of the world. **Both motives appear in the sources and the register prints both.**

5 · THE PLAGUE

Bombay had been devastated by bubonic plague in the 1890s. The city needed building and confidence, and the project acted as both.

6 · APOLLO BUNDER

He chose a site facing the Arabian Sea at the port — twenty-five years before the Gateway of India existed. **The Taj was the city's first harbour landmark**, and for arriving passengers it was the first thing India showed them.

7 · THE ENTRANCE

The building's main entrance faces away from the sea, which drew criticism at the time and still generates a persistent legend about the architect. **The architect's logic was the U-shaped plan;** the register notes the criticism and does not repeat the legend.

8 · TWO ARCHITECTS

Sitaram Khanderao Vaidya, an Indian architect, died before the building was finished; Tata's friend W. A. Chambers completed it, keeping nearly all of Vaidya's features.

9 · DÜSSELDORF

While the hotel was under construction Tata visited an exhibition in Düsseldorf and contracted a German firm to electrify it. **He personally chose furnishings and interiors.** The industrialist ran the project as a manufacturer would.

10 · THE FIRSTS

The first electrified building in Bombay. The first ice-making machine, soda maker, lift, generator and mechanised laundry in the city. American ceiling fans, German lifts, Turkish baths, English butlers, a French chef, a permanent orchestra.

11 · 16 DECEMBER 1903

It opened to seventeen guests, with the central dome incomplete, one wing only partly ready, and the electricity and lifts not yet working. **The register records that plainly: the most famous hotel in India opened unfinished.**

12 · THE ROOM RATE

From six rupees.

13 · WHAT IT WAS FOR

It excelled in service against Shepheard's in Cairo and Raffles in Singapore — the two houses that then defined imperial hospitality east of Suez. **The comparison is the point: it was built to beat them on their own terms, in their own idiom, and be Indian.**

14 · WHO WALKED IN

Jinnah and Sarojini Naidu held court in its suites; Gandhi, Nehru, Huxley and Maugham passed through. **In 1947 independent India's first speech to industry was made in this hotel.** A building conceived as a reply to exclusion became a room where a country was argued into being.

15 · 1904 — HE DIES

Tata died the year after it opened. Of all his ambitions for India, the hotel was the only one substantially complete in his lifetime.

16 · WHAT TATA CHANGED

He established that a colonised country could build a hotel better than the coloniser's, own it, and open it to everyone. **The Taj is the first entry in this Library where hospitality is used as a political instrument by the party without power**, and the Indian Hotels Company that grew from it is now a global operator.

17 · WHAT THIS MODEL DOES NOT SOLVE

A building carrying national meaning also becomes a national target, and the Taj has twice been one — most gravely in November 2008. ⚑ The register records the fact and treats the events themselves as outside its scope. A house built as a statement also has to work as a hotel for a century afterwards, and the statement is the easy part.

18 · TATA AND RITZ

Contemporaries. The Ritz Paris opened in 1898, the Taj in 1903; both installed the newest available technology and both were built by men who wanted to set a standard rather than fill a market. **The difference is what they were answering: Ritz answered a trade, Tata answered an empire.**

19 · LHL CONNECTIONS

LHL-P-010 · Jamsetji Tata · Founders & Pioneers · historic record · 1839–1904.

The Taj Mahal Palace, Bombay — opened 16 December 1903.

Indian Hotels Company Limited — the company that grew from it.

Mohan Singh Oberoi · LHL-P-011 Mohan Singh Oberoi — the other Indian founding line.

P.R.S. Oberoi · LHL-P-049 Prithvi Raj Singh “Biki” Oberoi.

César Ritz · LHL-P-004 César Ritz — the contemporary.

20 · TIMELINE

1839
born.
1890s
plague devastates Bombay.

c. 1898 — acquires permission to build at Apollo Bunder.

1903
the Taj Mahal Palace opens on 16 December to seventeen guests, unfinished.
1904
Jamsetji Tata dies.
1947
independent India's first speech to industry is made at the hotel.
1924
the Gateway of India is completed, twenty-one years after the Taj.

21 · LHL STORY — HE BUILT THE REPLY

He was refused a table because of what he was.

So the story goes.

He did not complain and did not campaign.

He built a better hotel than the one that turned him away,

put it on the harbour where every ship arrived,

and let everyone in.

LHL-P-010 · Hospitality as Argument.

22 · A SECOND STORY — IT OPENED UNFINISHED

Seventeen guests.

No dome. One wing. No lifts working, no electricity.

16 December 1903.

The most famous hotel in India opened before it was ready,

and has been open ever since.

23 · LEGACY

Tata is the register's clearest case of a hotel built to mean something before it was built to earn something. The Taj was the first Indian-owned luxury house, the first electrified building in its city, and the room in which independent India first addressed its own industry. He died a year after it opened. **The Library holds him because he proved that a hotel can be an argument, and that the argument can outlast the empire it was made against.**

Sources

Tata group corporate history, the Indian Hotels Company, and standard accounts: the Apollo Bunder site facing the Arabian Sea; the opening on 16 December 1903 to seventeen guests with the dome incomplete; the first electrified building in Bombay; the first ice machine, soda maker, lift, generator and mechanised laundry; architects Vaidya and Chambers; the Düsseldorf electrification contract; cost figures; Tata's death in 1904.

The South Asian, Historic Hotels of the World and Tata group: the Watson's Hotel refusal as the house's own account; the comparison with Shepheard's and Raffles; the guest list from Jinnah and Naidu to Gandhi and Maugham; independent India's first speech to industry.

Editorial caution: the Watson's Hotel refusal is told consistently, including by the Tata group, and is not independently documented. The register carries it as the house's account and rests the entry on the verifiable record.

Editorial caution: construction cost is variously given as £250,000, £300,000 and £500,000; room counts as 350 plus 30 suites. Flagged.

Principal editorial thesis: Tata built the first Indian-owned luxury hotel as a reply to colonial exclusion and as a claim on Bombay's standing, and hospitality became a political instrument in the hands of the party without power.