LHLThe Luxury Hospitality LibraryOn the record
Register/Part IX — People Who Shaped Luxury Hospitality/Group II — Owner-Creators/New Zealand
LHL-P-801

Tom Tusher

GROUP II · OWNER-CREATORS
Geographical contextUnited States · Australia · Glenorchy, New Zealand
AnchorLHL-H-821 · Blanket Bay
Related personLHL-P-802 · Pauline Tusher
RoleCo-creator and commissioning owner, with Pauline Tusher
Earlier careerPresident and Chief Operating Officer, Levi Strauss & Co.
Research date8 October 2026
CountryNew Zealand · Oceania & Polar

1 · Position

Tom Tusher helped turn a privately acquired lakeside property near Glenorchy into Blanket Bay, a lodge organised around the combination of outdoor adventure and attentive hospitality. His contribution included the initial land purchase, the evolving concept and the decision to create a small guest property with Pauline Tusher. The admission rests on this hospitality authorship. His earlier corporate career explains the background and resources behind the undertaking, but is not itself the reason for inclusion. [1, 2]

2 · An international business background

A February 1997 University of California, Berkeley release identifies Tusher as the recently retired president and chief operating officer of Levi Strauss & Co. It records a chair endowed in his honour by the Levi Strauss Foundation and credits his role in international expansion. In an IES Abroad interview, Tusher connects his interest in international business with studying in Vienna and travelling in Europe. These sources support a precise description of his previous position; the broader label of chief executive is not substituted for the documented title. [3, 4]

3 · The land purchase

In a 2024 interview, Tusher dated his purchase of the Blanket Bay land to 1972, when he was working from Sydney and visiting New Zealand on company business. He recalled being attracted by the setting and initially imagining a place for occasional fishing holidays. The purchase preceded the lodge by more than a quarter-century. That interval matters: Blanket Bay was not the immediate execution of a hotel development plan, but a later use of land acquired for personal reasons.

4 · From private retreat to guest lodge

Forbes’s 2004 account traces the idea from a modest retreat to a house, then a bed-and-breakfast and finally a luxury lodge. It connects the operating concept to Tom and Pauline’s interests in fishing and riding. The hospitality decision was to share access to the landscape while providing a comfortable place to return to. Tusher’s understanding of travel demand helped shape the proposition, but the project also retained the character of a personal undertaking.

5 · Opening in December 1999

The twenty-fifth anniversary interview dates the first guests’ arrival to 16 December 1999, following disruption caused by flooding. It credits builder Ewan Edgerton and his team with the original construction and describes the couple’s involvement in interiors. These recollections establish both the opening sequence and the collaborative nature of the undertaking. Tusher’s role was that of an involved owner commissioning a lodge; the available record does not justify assigning him the building’s architectural authorship.

6 · The alpine lodge as a setting

Blanket Bay’s official description emphasises stone and timber, open fireplaces and spaces facing Lake Whakatipu. Its architectural language provides shelter and a sense of permanence within a dramatic landscape. For the owner profile, the significance is the choice of a recognisable lodge form through which to host guests. The physical building belongs to a wider experience of the Southern Lakes, rather than functioning simply as a destination spectacle detached from its surroundings.

7 · Adventure and personal scale

The early Forbes profile describes a deliberately limited room count and evening gatherings at which the Tushers could meet guests. Fishing and riding were integral to the experience rather than incidental additions. Together, these features explain the model’s personal scale: guests could spend the day independently in the landscape and return to a sociable shared house. The historical room count is not used as a current inventory, since the accommodation has subsequently expanded.

8 · Professional management

Blanket Bay’s 2014 announcement of Philip Jenkins’s retirement records that he joined in January 1999, during construction, and led the lodge through its first fifteen years. Tom and Pauline appointed Brent Hyde as his successor. This is an important qualification to any founder-centred account: the owners set the direction, while an experienced management team established and sustained the operation. Jenkins’s work in industry relationships and guest service forms part of the lodge’s authorship and deserves explicit acknowledgement.

9 · Continuing development

The later Villa extended the accommodation beyond the original lodge and chalets. The contractor’s published project record dates completion to December 2017 and credits Mason & Wales / Draft Line for architecture. The current lodge website describes four suites and shared living spaces that can serve different group arrangements. These records demonstrate evolution after opening while preserving distinct professional credits. The Villa should not be confused with the original 1999 building or automatically assigned to its designers and builders. [7, 8]

10 · Environmental practice and a wider outlook

A December 2009 lodge release reported receipt of Qualmark’s Enviro-Gold award and described its Caring Luxury programme, developed by management and employees with Tusher’s support. It gives a dated example of environmental practice within the operation, rather than a timeless claim of certification. Beyond hospitality, Tusher’s IES Abroad interview discusses funding opportunities for students to study overseas. Both strands show interests extending beyond the guest room, although they are distinct activities with different institutional responsibilities. [4, 9]

11 · Selected chronology

1972: Purchases the land at Blanket Bay, according to his retrospective account. 1997: Berkeley records his retirement as president and COO of Levi Strauss. January 1999: Philip Jenkins joins during construction. 16 December 1999: The first guests arrive, according to the anniversary interview. December 2009: The lodge reports its Enviro-Gold award. 2014: The owners announce the management transition from Jenkins to Hyde. December 2017: The later Villa is completed, according to its contractor. December 2024: Tom and Pauline mark the lodge’s twenty-fifth anniversary.

13 · Significance, placement and recommendations

Retain Group II — Owner-creators, with Blanket Bay as LHL-H-821. Tusher’s contribution was the patient conversion of a personal retreat idea into a lodge whose comfort and sociability complemented adventure. Link Pauline through the existing LHL-P-802 queue record and preserve joint credit throughout the house history. The writing rules favour a joint couple entry; eventual consolidation should retain each person’s documented contribution and resolve the two codes in the register. Philip Jenkins merits consideration for a linked management profile, while the later Villa should carry its own design credits.

Editorial note — The land-purchase and exact opening dates draw on an attributed retrospective interview. Published accounts differ in their land-area figures, so no original parcel size is asserted. Early room counts are historical, and the 2009 environmental award is not represented as a verified current certification. The later Villa’s architectural credit does not establish authorship of the original lodge. The sources demonstrate Tom and Pauline’s shared project; they do not support treating Tom as its sole creator. No current ownership percentages or succession arrangements are inferred. [1–9]